Я регулярно получаю BSOD на ThinkPad P52. Детали показаны ниже. Может ли кто-нибудь помочь мне разобраться с этой проблемой?
Я выполнил тесты из центра решений Lenovo, и ошибок не было.
Вот результат моего файла дампа.
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801438b7b98, Address of the instruction which caused the bugcheck
Arg3: ffffd204b19de540, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434
SYSTEM_MANUFACTURER: LENOVO
SYSTEM_PRODUCT_NAME: 20M9001GMX
SYSTEM_SKU: LENOVO_MT_20M9_BU_Think_FM_ThinkPad P52
SYSTEM_VERSION: ThinkPad P52
BIOS_VENDOR: LENOVO
BIOS_VERSION: N2CET35W (1.18 )
BIOS_DATE: 12/14/2018
BASEBOARD_MANUFACTURER: LENOVO
BASEBOARD_PRODUCT: 20M9001GMX
BASEBOARD_VERSION: SDK0J40697 WIN
DUMP_TYPE: 2
BUGCHECK_P1: c0000005
BUGCHECK_P2: fffff801438b7b98
BUGCHECK_P3: ffffd204b19de540
BUGCHECK_P4: 0
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
FAULTING_IP:
nt!HvpGetCellPaged+68
fffff801`438b7b98 488b4808 mov rcx,qword ptr [rax+8]
CONTEXT: ffffd204b19de540 -- (.cxr 0xffffd204b19de540)
rax=0000000000000000 rbx=ffffd204b19defb0 rcx=0000000000000000
rdx=000000000c000003 rsi=ffffd60ae403b000 rdi=ffffd60ae403b000
rip=fffff801438b7b98 rsp=ffffd204b19def38 rbp=ffffd204b19df011
r8=ffffd60ae4302000 r9=0000000000000060 r10=0000000000000003
r11=0000000000000003 r12=ffffd60afa421268 r13=0000000000000000
r14=00000000c0000034 r15=000001d8ec30380c
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206
nt!HvpGetCellPaged+0x68:
fffff801`438b7b98 488b4808 mov rcx,qword ptr [rax+8] ds:002b:00000000`00000008=????????????????
Resetting default scope
BUGCHECK_STR: 0x3B_c0000005
CPU_COUNT: c
CPU_MHZ: 8a0
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 9e
CPU_STEPPING: a
CPU_MICROCODE: 6,9e,a,0 (F,M,S,R) SIG: 96'00000000 (cache) 96'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXPNP: 1 (!blackboxpnp)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: Registry
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-4QSLGJH
ANALYSIS_SESSION_TIME: 02-19-2019 21:12:09.0248
ANALYSIS_VERSION: 10.0.18317.1001 amd64fre
LAST_CONTROL_TRANSFER: from fffff8014388fe6a to fffff801438b7b98
STACK_TEXT:
ffffd204`b19def38 fffff801`4388fe6a : 00000000`03a1b352 00000000`c6a90461 00000000`00000001 ffffd60a`fa421268 : nt!HvpGetCellPaged+0x68
ffffd204`b19def40 fffff801`43912b1e : ffffd60a`fa421268 ffffd204`b19df1a0 ffffd204`b19df140 ffffd204`b19df180 : nt!CmpWalkOneLevel+0x4ba
ffffd204`b19df060 fffff801`4391201a : 00000000`0000001c ffffd204`b19df380 ffffd204`b19df350 00000000`00000000 : nt!CmpDoParseKey+0x4ce
ffffd204`b19df2d0 fffff801`43933fb9 : fffff801`43911db0 ffffd60a`00000000 ffffc085`5c92da90 ffffc085`00020001 : nt!CmpParseKey+0x26a
ffffd204`b19df460 fffff801`439325bf : ffffc085`5c92da00 ffffd204`b19df6c8 00000000`00000040 ffffc085`536ff560 : nt!ObpLookupObjectName+0x719
ffffd204`b19df630 fffff801`43930c48 : 00000000`00000001 ffffc085`536ff560 00000000`00000000 00000000`00000001 : nt!ObOpenObjectByNameEx+0x1df
ffffd204`b19df770 fffff801`4393099f : 00000296`5889e6a8 fffff801`43204ae6 00000000`00000000 00000000`0000005c : nt!CmOpenKey+0x298
ffffd204`b19df9c0 fffff801`4345e685 : 00000296`59560290 ffffd204`b19dfa80 ffffc085`536cfc00 00000296`593175f0 : nt!NtOpenKeyEx+0xf
ffffd204`b19dfa00 00007ffc`b20319a4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
000000ba`b5b7c828 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`b20319a4
THREAD_SHA1_HASH_MOD_FUNC: 17adaa13f1ddbba25dd8241c2904b54a3a6d375e
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 136dcda49ec556d8f097e05ee1ff9d9b0d53d6a1
THREAD_SHA1_HASH_MOD: 9f457f347057f10e1df248e166a3e95e6570ecfe
FOLLOWUP_IP:
nt!HvpGetCellPaged+68
fffff801`438b7b98 488b4808 mov rcx,qword ptr [rax+8]
FAULT_INSTR_CODE: 8488b48
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!HvpGetCellPaged+68
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION: 10.0.17763.316
STACK_COMMAND: .cxr 0xffffd204b19de540 ; kb
BUCKET_ID_FUNC_OFFSET: 68
FAILURE_BUCKET_ID: 0x3B_c0000005_nt!HvpGetCellPaged
BUCKET_ID: 0x3B_c0000005_nt!HvpGetCellPaged
PRIMARY_PROBLEM_CLASS: 0x3B_c0000005_nt!HvpGetCellPaged
TARGET_TIME: 2019-02-19T14:56:45.000Z
OSBUILD: 17763
OSSERVICEPACK: 316
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 180914-1434
BUILDLAB_STR: rs5_release
BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434
ANALYSIS_SESSION_ELAPSED_TIME: 5576
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x3b_c0000005_nt!hvpgetcellpaged
FAILURE_ID_HASH: {32f4db97-5bc1-37be-caf3-746cdc554a0b}
Followup: MachineOwner
---------
И прямой скриншот
Вот результаты из memTest86
Когда я включил верификатор, я получил DRIVER_DETECTED_VIOLATION при загрузке. Для смягчения я перешел в безопасный режим и удалил текущие настройки верификатора.
Когда я использовал sfc /scannow, ошибок не было.
Пожалуйста, дайте мне знать, что еще я могу поддержать, чтобы прояснить проблему