Драйвер Power State Failure BSOD для ноутбука Windows 10

Question

Последние несколько месяцев мой ноутбук страдал от частых ошибок BSOD, о которых сообщалось, что произошел сбой питания драйвера. Я не выявил каких-либо закономерностей в своей деятельности, когда они происходят, поэтому я немного растерялся относительно того, как решить эту проблему. Я думаю, что они начали с тех пор, как я обновился до Windows 10.

Редактировать - добавлен файл реального дампа

файл дампа

заранее спасибо

Answer 1

Глядя на dmp с Windbg, видно, что сбой вызван драйвером nVIDIA GPU для вашей NVIDIA GeForce GTX 980M (PCI\VEN_10DE&DEV_13D7):

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0018b1b6060, Physical Device Object of the stack
Arg3: ffffd001b8079990, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0018f906ca0, The blocked IRP

Debugging Details:
------------------

Implicit thread is now ffffe001`8b6b5800
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING:  10586.589.amd64fre.th2_release.160906-1759

SYSTEM_MANUFACTURER:  Notebook                        

SYSTEM_PRODUCT_NAME:  P17SM-A                        

SYSTEM_SKU:  Not Applicable                  

SYSTEM_VERSION:  Not Applicable                  

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  4.6.5

BIOS_DATE:  03/27/2014

BASEBOARD_MANUFACTURER:  Notebook                        

BASEBOARD_PRODUCT:  P17SM-A                        

BASEBOARD_VERSION:  Not Applicable                  

DUMP_TYPE:  1

BUGCHECK_P1: 3

BUGCHECK_P2: ffffe0018b1b6060

BUGCHECK_P3: ffffd001b8079990

BUGCHECK_P4: ffffe0018f906ca0

DRVPOWERSTATE_SUBCODE:  3

FAULTING_THREAD:  8b6b5800

CPU_COUNT: 8

CPU_MHZ: aea

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3c

CPU_STEPPING: 3

CPU_MICROCODE: 6,3c,3,0 (F,M,S,R)  SIG: 1E'00000000 (cache) 1E'00000000 (init)

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 10.0.14321.1024 amd64fre

LAST_CONTROL_TRANSFER:  from fffff801f875784a to fffff801f87cf406

STACK_TEXT:  
00 nt!KiSwapContext
01 nt!KiSwapThread
02 nt!KiCommitThreadWait
03 nt!KeWaitForSingleObject
04 dxgkrnl!DpiFdoHandleDevicePower
05 dxgkrnl!DpiDispatchPower
06 nvlddmkm
07 nvlddmkm
08 nt!PopIrpWorker
09 nt!PspSystemThreadStartup
0a nt!KiStartSystemThread

STACK_COMMAND:  .thread 0xffffe0018b6b5800 ; kb

BUILDOSVER_STR:  10.0.10586.589.amd64fre.th2_release.160906-1759

FAILURE_ID_HASH_STRING:  km:0x9f_3_dxgkrnl!dpifdohandledevicepower

2: kd> !irp ffffe0018f906ca0
Irp is active with 6 stacks 4 is current (= 0xffffe0018f906e48)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffe0018b1b6060 00000000 fffff800140ed6c0-ffffd00028bea8e0 Success Error Cancel pending
           \Driver\pci  dxgkrnl!DpiFdoPowerCompletionRoutine
            Args: 00000000 00000001 00000001 00000000
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffe0018f740040 00000000 fffff801f8798438-ffffe00191b84230 Success Error Cancel pending
           \Driver\nvlddmkm nt!PopRequestCompletion
            Args: 00000000 00000001 00000001 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-ffffe00191b84230    

            Args: 00000000 00000000 00000000 00000000
2: kd> !podev ffffe0018b1b6060
Device object is for:
  DriverObject 8b172670
Current Irp 00000000 RefCount 0 Type 00000023 AttachedDev ffffe0018b1b55a0 DevFlags 00001040
Device queue is not busy.
Device Object Extension: ffffe0018b1b67b0:
PowerFlags: 00000040 =>SystemState=0 DeviceState=4
Dope: 00000000:
2: kd> !devstack ffffe0018b1b55a0
  !DevObj           !DrvObj            !DevExt           ObjectName
  ffffe0018f740040  \Driver\nvlddmkm   ffffe0018f740190  
> ffffe0018b1b55a0  \Driver\ACPI       ffffe0018b166ab0  
  ffffe0018b1b6060  \Driver\pci        ffffe0018b1b61b0  NTPNP_PCI0016
!DevNode ffffe0018b1b51d0 :
  DeviceInst is "PCI\VEN_10DE&DEV_13D7&SUBSYS_74811558&REV_A1\4&d70769b&0&0008"
  ServiceName is "nvlddmkm"

Попробуйте последнюю версию драйвера 372.90 с домашней страницы nVIDIA.