Синий экран вылетает при запуске. Может кто-нибудь помочь?

Dell XPS 15 Windows 7 Ultimate, пакет обновления 1 Вот отладочная информация:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\112115-25131-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
Machine Name:
Kernel base = 0xfffff800`0361d000 PsLoadedModuleList = 0xfffff800`03864730
Debug session time: Sat Nov 21 12:43:34.858 2015 (UTC - 8:00)
System Uptime: 0 days 0:00:11.748
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
.
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000420, fffff80003c1a2da, fffff88003b9a478, fffff88003b99cd0}

Probably caused by : vga.sys ( vga!InitializeModeTable+157 )

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000420, The exception code that was not handled
Arg2: fffff80003c1a2da, The address that the exception occurred at
Arg3: fffff88003b9a478, Exception Record Address
Arg4: fffff88003b99cd0, Context Record Address

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'IntcDAud' and 'WUDFRd.sys' overlap

EXCEPTION_CODE: (NTSTATUS) 0xc0000420 - An assertion failure has occurred.

FAULTING_IP: 
hal!x86BiosCall+22
fffff800`03c1a2da cd2c            int     2Ch

EXCEPTION_RECORD:  fffff88003b9a478 -- (.exr 0xfffff88003b9a478)
ExceptionAddress: fffff80003c1a2da (hal!x86BiosCall+0x0000000000000022)
   ExceptionCode: c0000420 (Assertion failure)
  ExceptionFlags: 00000000
NumberParameters: 0
Assertion: *** Concurrent BIOS calls
    This is a BUG in a driver or kernel
    Perform a stack trace to find the culprit
    The BIOS call will be ignored
    Use gh to continue!!


CONTEXT:  fffff88003b99cd0 -- (.cxr 0xfffff88003b99cd0)
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000010
rdx=fffff88003b9a720 rsi=fffffa8019649618 rdi=fffff88003b9a798
rip=fffff80003c1a2da rsp=fffff88003b9a6b0 rbp=0000000000000000
 r8=fffff78000000008  r9=0000000000000000 r10=0000000000000000
r11=0000000000004f00 r12=0000000000000200 r13=fffff8a005ed7a90
r14=fffff8a005ed7990 r15=fffff8a005ed7790
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
hal!x86BiosCall+0x22:
fffff800`03c1a2da cd2c            int     2Ch
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x7E

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000420 - An assertion failure has occurred.

LAST_CONTROL_TRANSFER:  from fffff8800525e289 to fffff80003c1a2da

STACK_TEXT:  
fffff880`03b9a6b0 fffff880`0525e289 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!x86BiosCall+0x22
fffff880`03b9a6f0 fffff880`0524c443 : 00000000`00000007 00000000`00000000 fffff880`03b9a848 00000000`000007ff : VIDEOPRT!VpInt10CallBios+0xb1
fffff880`03b9a750 fffff880`05249b16 : fffffa80`19649618 fffffa80`19640000 fffff880`05252000 fffff880`03b9a9c0 : vga!InitializeModeTable+0x157
fffff880`03b9a810 fffff880`0526c25b : 00000000`00000000 fffff8a0`00000000 00000000`00000000 00000000`00000000 : vga!VgaInitialize+0x1e
fffff880`03b9a840 fffff880`0526be6e : 00000000`00000000 fffff8a0`008c9ce0 00000000`00000000 00000000`00000000 : VIDEOPRT!VideoPortLegacyFindAdapter+0x3a3
fffff880`03b9a930 fffff880`052497f9 : fffffa80`00000004 00000000`00000000 00000000`00000000 fffff8a0`008c9ce0 : VIDEOPRT!VideoPortInitialize+0x58a
fffff880`03b9a9a0 fffff800`03a367d7 : 00000000`00000001 00000000`00000001 00000000`69526f49 fffffa80`0e31ff10 : vga!VgaReinitializationCallback+0x79
fffff880`03b9aa60 fffff800`03791ec6 : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000000 : nt!IopCallDriverReinitializationRoutines+0x57
fffff880`03b9aa90 fffff800`03792464 : 00000000`00000000 00000000`00000000 00000000`32706e50 00000000`00000084 : nt!PnpCompleteSystemStartProcess+0x76
fffff880`03b9aad0 fffff800`0369ab69 : fffff800`037922d0 fffff800`0383b201 fffffa80`0d37d600 00000000`00000000 : nt!PnpDeviceActionWorker+0x194
fffff880`03b9ab70 fffff800`0392ab86 : 00000000`00000000 fffffa80`0d37d660 00000000`00000080 fffffa80`0d367970 : nt!ExpWorkerThread+0x111
fffff880`03b9ac00 fffff800`036820e6 : fffff880`0396d180 fffffa80`0d37d660 fffff880`039780c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03b9ac40 00000000`00000000 : fffff880`03b9b000 fffff880`03b95000 fffff880`03b99a20 00000000`00000000 : nt!KxStartSystemThread+0x16


FOLLOWUP_IP: 
vga!InitializeModeTable+157
fffff880`0524c443 3bc3            cmp     eax,ebx

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  vga!InitializeModeTable+157

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: vga

IMAGE_NAME:  vga.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc587

STACK_COMMAND:  .cxr 0xfffff88003b99cd0 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_vga!InitializeModeTable+157

BUCKET_ID:  X64_0x7E_vga!InitializeModeTable+157

Followup: MachineOwner
---------

7: kd> .cxr 0xfffff88003b99cd0
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000010
rdx=fffff88003b9a720 rsi=fffffa8019649618 rdi=fffff88003b9a798
rip=fffff80003c1a2da rsp=fffff88003b9a6b0 rbp=0000000000000000
 r8=fffff78000000008  r9=0000000000000000 r10=0000000000000000
r11=0000000000004f00 r12=0000000000000200 r13=fffff8a005ed7a90
r14=fffff8a005ed7990 r15=fffff8a005ed7790
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
hal!x86BiosCall+0x22:
fffff800`03c1a2da cd2c            int     2Ch

2 ответа2

0

Спасибо всем, кто разместил ваши предложения. Эта проблема, скорее всего, связана с проблемой с кнопкой питания ноутбука. Это периодически не работает. Я отправлю свой ноутбук в Dell для ремонта (на сумму $ 300,00). Еще раз спасибо.

0

Причина появления синего экрана: простыми словами, когда загружается плохой драйвер (не совместимый с вашим оборудованием / операционной системой или багги); он пытается перезаписать или получить доступ к разделу ядра OS в памяти, и в результате возникает ошибка синего экрана.

Чтобы решить эту проблему, вам нужно удалить драйвер, если вы можете получить доступ к окнам в безопасном режиме или если вы не можете получить доступ к окнам в безопасном режиме, то попробуйте восстановить его до последней точки восстановления.

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