Я получаю сообщение об ошибке при установке IE11 на Windows 2008 R2
Окончательный код ошибки:
Setup exit code: 0x00009C59 (40025)
Первая ошибка:
'C:\Windows\SysNative\dism.exe .. exited with exit code 0x00000002 (2)
Последние строки из журнала
00:11.918: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1E82C.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
00:26.520: INFO: Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1E82C.tmp\IE11-neutral.Downloaded.cab /quiet /norestart' exited with exit code 0x00000002 (2)
00:26.535: ERROR: Neutral package installation failed (exit code = 0x00000002 (2)).
00:26.535: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
00:26.535: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
00:26.567: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
00:26.567: INFO: Waiting for Active Setup to complete.
00:26.567: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
00:31.574: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
00:36.582: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
00:41.589: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
00:46.597: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
00:51.605: INFO: Waiting for Active Setup to complete. ({A509B1A7-37EF-4b3f-8CFC-4F3A74704073})
00:56.612: INFO: Waiting for Active Setup to complete. ({A509B1A7-37EF-4b3f-8CFC-4F3A74704073})
01:01.620: INFO: Waiting for Active Setup to complete. ({A509B1A7-37EF-4b3f-8CFC-4F3A74704073})
01:06.628: INFO: Waiting for Active Setup to complete. ({A509B1A7-37EF-4b3f-8CFC-4F3A74704073})
01:11.635: INFO: Waiting for Active Setup to complete. ({A509B1A7-37EF-4b3f-8CFC-4F3A74704073})
01:16.643: INFO: Waiting for Active Setup to complete. ({A509B1A8-37EF-4b3f-8CFC-4F3A74704073})
01:21.650: INFO: Waiting for Active Setup to complete. ({A509B1A8-37EF-4b3f-8CFC-4F3A74704073})
01:26.658: INFO: Waiting for Active Setup to complete. ({A509B1A8-37EF-4b3f-8CFC-4F3A74704073})
01:31.666: INFO: Waiting for Active Setup to complete. ({A509B1A8-37EF-4b3f-8CFC-4F3A74704073})
01:36.673: INFO: Waiting for Active Setup to complete. ({A509B1A8-37EF-4b3f-8CFC-4F3A74704073})
01:41.806: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
02:30.884: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
02:31.009: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1E82C.tmp
02:31.071: INFO: Unable to remove directory C:\Windows\TEMP\IE1E82C.tmp, marking for deletion on reboot.
02:31.071: INFO: Released Internet Explorer Installer Mutex
Что я уже пробовал
- Устранение неполадок при установке Microsoft Internet Explorer 11 не помогло
- Инструмент готовности обновления системы не установлен
- Procmon не показал причину для кода выхода 0x00000002 (2)
Моя система
- W2008 R2 SP1 на VMWare ESX 5.1
- В настоящее время IE8 установлен
РЕДАКТИРОВАТЬ
Это результат инструмента готовности обновления системы
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-04-11 14:58
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 438
No errors detected
(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache