Я действительно новичок в устранении неполадок Revit и надеялся, что кто-нибудь может помочь мне определить, почему Revit так долго открывается.

Проблема и тестирование:

Пользователь A открывает Revit 2014 или 2015 на ПК, его открытие занимает около 21 минуты. Пользователь B открывает Rebit 2014 или 2014 на ПК, его открытие занимает около 1 минуты.

Я приложил файл журнала ниже, показывающий, где происходит задержка для пользователя А. Извинения за всю информацию, но не уверен, что требуется.

12:16 - 12:37 - показ времени ниже.

'C 12-Nov-2015 12:16:02.067;   0:< MFCApp::testMSAA 
       ' 0:< Revit Graphics Information 
       ' 0:<    Current Mode : DirectX Hardware 
       ' 0:<    Use Hardware: ON 
       ' 0:<    Use Overlays : ON 
       'C 12-Nov-2015 12:16:02.067;   0:< postConditionalWarnings 
       'C 12-Nov-2015 12:16:02.067;   0:< giveAtomRegistrationWarnings 
       'C 12-Nov-2015 12:16:02.067;   0:< warnings->consumeAll 
       'C 12-Nov-2015 12:16:02.067;   0:< Process result of DebugModes-Changed Task Dialog 
       'C 12-Nov-2015 12:16:02.067;   0:< isMaterialLibraryAvailable 
       'C 12-Nov-2015 12:16:02.067;   0:< start up warnings for AddIns 
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       ' 0:<  <-desktop InitNativeInstance 
       ' 0:<  ->desktop InitManagedInstance 
       ' 1:< API_SUCCESS { An external server has been registered.: ServiceId(d8b95737-f943-414c-9ad7-86785bf1acbc);
   ServerId(bbe27f6b-e887-4f68-9152-1e664dad29c3); Name(IFC exporter);
   VendorId(IFCX); Description(IFC open source exporter) } 
       ' 1:< API_SUCCESS { An external server has been registered.: ServiceId(98d317e2-e943-4cc0-a3da-2edf32a5d942);
   ServerId(88743f28-a2e1-4935-949d-4db7a724a150); Name(IFC importer);
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       ' 0:<  <-desktop InitManagedInstance 
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   MB, Peak +17 -> 401 MB 
       'C 12-Nov-2015 12:16:02.896;   0:< appPriv idle 
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       ' 0:<    System affinity mask : FFFFFFFF 
       ' 0:< PROCESSOR INFORMATION:  
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       ' 0:<    Availability : 3 
       ' 0:<    Caption : Intel64 Family 6 Model 63 Stepping 2 
       ' 0:<    CurrentClockSpeed : 2601 
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       ' 0:<    Network : 0 
       ' 0:<    PortName : 10.20.2.10 
       ' 0:<    PrintJobDataType : RAW 
       ' 0:<    PrintProcessor : hpcpp155 
       ' 0:<    RawOnly : 0 
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       ' 0:<    Description : Fax (redirected 31) 
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       ' 0:<    PaperLength : 2970 
       ' 0:<    PaperSize : A4 210 x 297 mm 
       ' 0:<    PaperWidth : 2100 
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       ' 0:<    SpecificationVersion : 1025 
       ' 0:<    XResolution : 600 
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       ' 0:<    PaperLength : 2970 
       ' 0:<    PaperSize : A4 210 x 297 mm 
       ' 0:<    PaperWidth : 2100 
       ' 0:<    PrintQuality : 600 
       ' 0:<    SpecificationVersion : 1025 
       ' 0:<    XResolution : 600 
       ' 0:<    YResolution : 600 
       ' 0:<    Color : 1 
       ' 0:<    Copies : 1 
       ' 0:<    Description : LONDON RICOH 
       ' 0:<    DriverVersion : 8192 
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       ' 0:<    SpecificationVersion : 1025 
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       ' 0:<    Description : HP Designjet T520 
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       ' 0:<    Description : Adobe PDF 
       ' 0:<    DriverVersion : 1536 
       ' 0:<    Orientation : 1 
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       ' 0:<    PaperSize : A4 210 x 297 mm 
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       ' 0:<    PrintQuality : 1200 
       ' 0:<    SpecificationVersion : 1025 
       ' 0:<    XResolution : 1200 
       ' 0:<    YResolution : 1200 
        ' 0:< ::1:: Delta VM: Avail +28 -> 8386712 MB, Used +9 -> 489 MB, Peak +8 -> 489 MB; RAM: Avail -6152 -> 144928 MB, Used +13 -> 415
   MB, Peak +12 -> 415 MB 
        'E 12-Nov-2015 12:37:26.470;   0:< 
        Jrn.Command "SystemMenu" , "Quit the application; prompts to save projects , ID_APP_EXIT"
       ' 0:< ::2:: Delta VM: Avail +111 -> 8386823 MB, Used -9 -> 481 MB, Peak +1 -> 490 MB; RAM: Avail -23 -> 144906 MB, Used -8 -> 407
   MB, Peak +1 -> 416 MB 
       ' 0:<  ->desktop ExitManagedInstance 
       ' 0:<  <-desktop ExitManagedInstance 
       ' 0:<  ->desktop ExitNativeInstance 
       ' 0:< API unregistering ApplicationClosing event by application Ribbon (dd5c37b2-1954-40d1-8be7-092cb5fd96f3). 
       ' 0:< API unregistering DocumentSaving event by application Excitech Toolkit (ff6d1d75-ae5b-405f-a1e2-06f737cc9a6f). 
       ' 0:< API unregistering DocumentSavingAs event by application Excitech Toolkit (ff6d1d75-ae5b-405f-a1e2-06f737cc9a6f). 
       ' 0:< API unregistering ViewActivating event by application Excitech Toolkit (ff6d1d75-ae5b-405f-a1e2-06f737cc9a6f). 
       ' 0:< API unregistering DocumentPrinting event by application Excitech Toolkit (ff6d1d75-ae5b-405f-a1e2-06f737cc9a6f). 
       ' 0:< API unregistering DocumentOpening event by application Excitech Toolkit (ff6d1d75-ae5b-405f-a1e2-06f737cc9a6f). 
       ' 0:< API unregistering FileExporting event by application Excitech Toolkit (ff6d1d75-ae5b-405f-a1e2-06f737cc9a6f). 
       ' 0:< API unregistering DocumentClosing event by application Excitech Toolkit (ff6d1d75-ae5b-405f-a1e2-06f737cc9a6f). 
       ' 0:< API unregistering DocumentSynchronizingWithCentral event by application Excitech Toolkit (ff6d1d75-ae5b-405f-a1e2-06f737cc9a6f). 
       ' 0:< API unregistering DocumentOpened event by application Excitech Toolkit (ff6d1d75-ae5b-405f-a1e2-06f737cc9a6f). 
       ' 0:< API unregistering DocumentClosed event by application Excitech Toolkit (ff6d1d75-ae5b-405f-a1e2-06f737cc9a6f). 
       ' 0:< API_SUCCESS { Restoring command id 'ID_EXPORT_IFC' Executed implementation. } 
       ' 0:< API_SUCCESS { API unregistering command Export to IAI IFC (Industry Foundation Classes) file format Executed event by
   application IFC override (e78da2e3-7e89-464c-97cd-2212c8be3fa8). } 
       ' 0:< API unregistering DocumentClosing event by application Revit To Scia Engineer (3d711d95-8f37-4869-98f2-474a4924a89a). 
       ' 0:< Forcibly unregistering Updater with id:51c0be9b-07a8-443a-be8c-21db815b17e7 
       ' 0:< Forcibly removing all update triggers for all Updaters 
       ' 0:< Unregistering all external services. 
       ' 0:< ::2:: Delta VM: Avail +209 -> 8387033 MB, Used -203 -> 278 MB; RAM: Avail -2 -> 144904 MB, Used -10 -> 397 MB 
       'C 12-Nov-2015 12:37:28.435;   0:< License cleanup complete: 0, 0 
       ' 0:< Journal Exit 
       ' 0:< Log Summary 
       ' 0:< .Count 
       ' 0:< ...CloseHiddenWindowsInAllDocuments = 2 
       ' 0:< ...getADocuments_Arr = 649 
       ' 0:< ...onUpdateWindowCloseHidden = 2 
       ' 0:< ...PendingMessages = 97 
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       ' 0:<                 TaskFileExists exec=   218 (parallel=   211)   
       ' 0:<                 TaskWaitCursor exec=     1 (parallel=     1)   
       ' 0:< ::2:: Delta VM: Avail +29 -> 8387062 MB, Used -1 -> 277 MB; RAM: Avail +7 -> 144912 MB, Used -8 -> 389 MB 
       ' 0:<  <-desktop ExitNativeInstance 
       'C 12-Nov-2015 12:37:28.985;   0:< finished recording journal file

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