2

Я недавно подобрал новый Dell Vostro (64 бит) под управлением Windows 8 Professional.

Я установил на него Google Chrome, но каждый раз, когда он запускается, происходит сбой. Журнал ошибок, приведенный ниже, - это то, что, по-видимому, сообщается в каждом случае, но это дает мне практически ничего.

    The program chrome.exe version 23.0.1271.97 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: 162c
 Start Time: 01cde36415ef2c4c
 Termination Time: 33
 Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 Report Id: 35d2af11-4f59-11e2-be6f-08edb948381a
 Faulting package full name: 
 Faulting package-relative application ID: 

Я также вижу сообщение об ошибке Microsoft, появляющееся непосредственно перед этим сбоем со следующим сообщением об ошибке

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Windows Error Reporting" /> 
  <EventID Qualifiers="0">1001</EventID> 
  <Level>4</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2012-12-26T12:38:57.000000000Z" /> 
  <EventRecordID>1506</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>CS-DEV-DG.coopersoftware.local</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>50</Data> 
  <Data>5</Data> 
  <Data>AppHangB1</Data> 
  <Data>Not available</Data> 
  <Data>0</Data> 
  <Data>chrome.exe</Data> 
  <Data>23.0.1271.97</Data> 
  <Data>50be88d8</Data> 
  <Data>01b3</Data> 
  <Data>133120</Data> 
  <Data /> 
  <Data /> 
  <Data /> 
  <Data /> 
  <Data /> 
  <Data>C:\Users\Dean\AppData\Local\Temp\WER3A60.tmp.appcompat.txt C:\Users\Dean\AppData\Local\Temp\WER3A9F.tmp.version.xml C:\Users\Dean\AppData\Local\Temp\WER3AB0.tmp.WERInternalMetadata.xml</Data> 
  <Data>C:\Users\Dean\AppData\Local\Microsoft\Windows\WER\ReportArchive\Critical_chrome.exe_351ac63943b3fadc1a9bcda2dae6a793d347758_08333ea6</Data> 
  <Data /> 
  <Data>0</Data> 
  <Data>35d2af11-4f59-11e2-be6f-08edb948381a</Data> 
  <Data>0</Data> 
  <Data>ed03c2854bd3816327a2f2cda34099e0</Data> 
  </EventData>
  </Event>

РЕДАКТИРОВАТЬ: Process Monitor дает только следующий для анализа цепочки ожидания

Выход монитора процесса

2 ответа2

2

Ну, это проблема, связанная с данными приложения браузера. Это можно исправить, просто удалив и заново создав файлы данных приложения следующим образом:

  1. Нажмите Пуск, введите "AppData" в поле поиска.
  2. Нажмите Ввод.
  3. Откройте следующий каталог:..\Local\Google\Chrome\ Данные пользователя \ По умолчанию
  4. Удалить все содержимое в нем.

Для получения дополнительной диагностической информации посетите здесь. (не загружайте "патч", он ненадежен и потенциально опасен, просто следуйте инструкциям по диагностике ниже)

0

Что вы знаете ... эти прекрасные ребята из Google определили проблему ... похоже, это связано с некоторой ошибкой синхронизации закладок

Смотрите следующий ответ от Chromium, который, похоже, решил мою проблему !!!

Chrome Version: 23.0.1271.97
Operating System: e.g., Windows 8 Professional 

URL (if applicable) where crash occurred:

This bug/crash happens every time I am using Google Chrome on Windows 8 (In both desktop mode and Metro mode) 


I have recently picked up a new Dell Vostro (64 bit) running Windows 8 Professional.

I have installed Google Chrome on it however it seems to silently crash each time it runs. The error log below is what seems to be reported on each occasions but it gives me little to nothing to go on.

    The program chrome.exe version 23.0.1271.97 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: 162c
 Start Time: 01cde36415ef2c4c
 Termination Time: 33
 Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 Report Id: 35d2af11-4f59-11e2-be6f-08edb948381a
 Faulting package full name: 
 Faulting package-relative application ID: 

I also see Microsoft Error reporting kicking in just prior to this crash with the following error message

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Windows Error Reporting" /> 
  <EventID Qualifiers="0">1001</EventID> 
  <Level>4</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2012-12-26T12:38:57.000000000Z" /> 
  <EventRecordID>1506</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>CS-DEV-DG.coopersoftware.local</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>50</Data> 
  <Data>5</Data> 
  <Data>AppHangB1</Data> 
  <Data>Not available</Data> 
  <Data>0</Data> 
  <Data>chrome.exe</Data> 
  <Data>23.0.1271.97</Data> 
  <Data>50be88d8</Data> 
  <Data>01b3</Data> 
  <Data>133120</Data> 
  <Data /> 
  <Data /> 
  <Data /> 
  <Data /> 
  <Data /> 
  <Data>C:\Users\Dean\AppData\Local\Temp\WER3A60.tmp.appcompat.txt C:\Users\Dean\AppData\Local\Temp\WER3A9F.tmp.version.xml C:\Users\Dean\AppData\Local\Temp\WER3AB0.tmp.WERInternalMetadata.xml</Data> 
  <Data>C:\Users\Dean\AppData\Local\Microsoft\Windows\WER\ReportArchive\Critical_chrome.exe_351ac63943b3fadc1a9bcda2dae6a793d347758_08333ea6</Data> 
  <Data /> 
  <Data>0</Data> 


*Please note that issues filed with no information filled in above will be marked as WontFix*

****DO NOT CHANGE BELOW THIS LINE****
report_id:21a38294612244c3
Comment 1 by asvitkine@chromium.org, Jan 2 (6 days ago)
Seems to be related to bookmark sync:

0x5bd8afd5   [chrome.dll]    - xtree:63]    std::_Tree_unchecked_const_iterator<std::_Tree_val<std::_Tset_traits<policy::ConfigurationPolicyProvider *,std::less<policy::ConfigurationPolicyProvider *>,std::allocator<policy::ConfigurationPolicyProvider *>,0> >,std::_Iterator_base0>::operator++()
0x5c256120   [chrome.dll]    - algorithm:40]    std::_Find<std::_Tree_unchecked_const_iterator<std::_Tree_val<std::_Tset_traits<BookmarkNode const *,std::less<BookmarkNode const *>,std::allocator<BookmarkNode const *>,0> >,std::_Iterator_base0>,BookmarkNode const *>(std::_Tree_unchecked_const_iterator<std::_Tree_val<std::_Tset_traits<BookmarkNode const *,std::less<BookmarkNode const *>,std::allocator<BookmarkNode const *>,0> >,std::_Iterator_base0>,std::_Tree_unchecked_const_iterator<std::_Tree_val<std::_Tset_traits<BookmarkNode const *,std::less<BookmarkNode const *>,std::allocator<BookmarkNode const *>,0> >,std::_Iterator_base0>,BookmarkNode const * const &)
0x5cceab3a   [chrome.dll]    - bookmark_index.cc:257]   BookmarkIndex::RegisterNode(std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > const &,BookmarkNode const *)
0x5cceae58   [chrome.dll]    - bookmark_index.cc:66]    BookmarkIndex::Add(BookmarkNode const *)
0x5cc792c4   [chrome.dll]    - bookmark_model.cc:714]   BookmarkModel::AddNode(BookmarkNode *,int,BookmarkNode *,bool)
0x5cc79711   [chrome.dll]    - bookmark_model.cc:486]   BookmarkModel::AddURLWithCreationTime(BookmarkNode const *,int,std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > const &,GURL const &,base::Time const &)
0x5cc79989   [chrome.dll]    - bookmark_model.cc:456]   BookmarkModel::AddURL(BookmarkNode const *,int,std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > const &,GURL const &)
0x5cc97624   [chrome.dll]    - bookmark_change_processor.cc:602]    browser_sync::BookmarkChangeProcessor::CreateBookmarkNode(syncer::BaseNode *,BookmarkNode const *,BookmarkModel *,int)
0x5cc99c02   [chrome.dll]    - bookmark_model_associator.cc:484]    browser_sync::BookmarkModelAssociator::BuildAssociations()
0x5cc9a600   [chrome.dll]    - bookmark_model_associator.cc:369]    browser_sync::BookmarkModelAssociator::AssociateModels()
0x5cc91f0d   [chrome.dll]    - frontend_data_type_controller.cc:178]    browser_sync::FrontendDataTypeController::Associate()
0x5cc91dff   [chrome.dll]    - frontend_data_type_controller.cc:84] browser_sync::FrontendDataTypeController::StartAssociating(base::Callback<void (browser_sync::DataTypeController::StartResult,syncer::SyncError const &)> const &)
0x5ccff87d   [chrome.dll]    - model_association_manager.cc:452]    browser_sync::ModelAssociationManager::StartAssociatingNextType()
0x5ccfeb44   [chrome.dll]    - model_association_manager.cc:407]    browser_sync::ModelAssociationManager::ModelLoadCallback(syncer::ModelType,syncer::SyncError)
0x5ccfe960   [chrome.dll]    - bind_internal.h:940] base::internal::InvokeHelper<1,void,base::internal::RunnableAdapter<void ( browser_sync::ModelAssociationManager::*)(syncer::ModelType,syncer::SyncError)>,void (base::WeakPtr<browser_sync::ModelAssociationManager> const &,syncer::ModelType const &,syncer::SyncError const &)>::MakeItSo(base::internal::RunnableAdapter<void ( browser_sync::ModelAssociationManager::*)(syncer::ModelType,syncer::SyncError)>,base::WeakPtr<browser_sync::ModelAssociationManager> const &,syncer::ModelType const &,syncer::SyncError const &)
0x5ccfe97b   [chrome.dll]    - bind_internal.h:1319]    base::internal::Invoker<1,base::internal::BindState<base::internal::RunnableAdapter<void ( browser_sync::ModelAssociationManager::*)(syncer::ModelType,syncer::SyncError)>,void (browser_sync::ModelAssociationManager *,syncer::ModelType,syncer::SyncError),void (base::WeakPtr<browser_sync::ModelAssociationManager>)>,void (browser_sync::ModelAssociationManager *,syncer::ModelType,syncer::SyncError)>::Run(base::internal::BindStateBase *,syncer::ModelType const &,syncer::SyncError const &)
0x5cc91db0   [chrome.dll]    - frontend_data_type_controller.cc:72] browser_sync::UIDataTypeController::OnModelLoaded()
0x5cc90bd3   [chrome.dll]    - frontend_data_type_controller.cc:61] browser_sync::FrontendDataTypeController::LoadModels(base::Callback<void (syncer::ModelType,syncer::SyncError)> const &)
0x5ccff3f7   [chrome.dll]    - model_association_manager.cc:362]    browser_sync::ModelAssociationManager::LoadModelForNextType()
0x5ccff45b   [chrome.dll]    - model_association_manager.cc:161]    browser_sync::ModelAssociationManager::StartAssociationAsync()
0x5cc943d0   [chrome.dll]    - data_type_manager_impl.cc:192]   browser_sync::DataTypeManagerImpl::DownloadReady(syncer::EnumSet<syncer::ModelType,2,16>)

Labels: Feature-Sync Feature-Bookmarks 
Comment 2 by zea@chromium.org, Jan 2 (6 days ago)
About how many synced bookmarks would you say you have? You can check on google.com/dashboard under the sync section if you don't remember.

If you disable bookmark sync (by running with --disable-sync-bookmarks command line switch or manually disabling the type in the advanced sync setup options) does the problem go away?
Comment 3 by pmvb...@chromium.org, Jan 3 (4 days ago)
(No comment was entered for this change.)
Cc: pbommana@chromium.org 
Comment 4 by pbommana@chromium.org, Jan 4 (4 days ago)
(No comment was entered for this change.)
Labels: Hotlist-Windows8 
Comment 5 by m...@chromium.org, Yesterday (30 hours ago)
This code is not Windows 8 specific... I don't see why it would only crash on Win8...

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